People say patience is a virtue, but we don't like to keep our customers waiting so we always aim to dispatch your goods within one business day so you can enjoy your order as soon as possible.
|Delivery Destination||Delivery Charge||How Long It Takes|
|UK Express (DPD)||£5.95||next working day
(if ordered before 3pm)
|UK Standard (Royal Mail)||£3.95||Free over £100||3-7 working days|
|Europe Express (Air)||€11.99||2-3 working days|
|Europe Standard (Road)||€5.99||Free over €120||5-7 working days|
|USA||$13.99||Free over $200||5-10 working days|
|Canada||$17.99||Free over $300||5-10 working days|
|Australia||$17.99||Free over $300||5-10 working days|
|Rest of the World||£15||Free over £200||5-10 working days|
All our UK orders for over £100 are delivered free of charge and should be with you within 2-3 working days. For orders under £100, there is a £3.95 delivery charge. We use a tracked delivery service and you'll be asked to sign for your order when it arrives. If the product you've ordered isn't available in our warehouse for any reason, we'll send it directly to you from one of our stores. This can occasionally result in your order arriving in multiple parcels.
Just so you know, the following postcodes can take up to 5 working days as standard: AB; BF0-BG99; BT1-99; DD8-11; KW15-17; ZE1-99; GY1-99; HS1-99; IM1-99; IV1-23, 25-27, 30-32, 36, 40, 52-54; JE1-99; KW1-3, 5-14; PA20-49, 60-78; PH19-26, 30-44, 49-50; TR21-25; EIRE/ROI.
International deliveries will take a little longer to reach you, but should arrive between 5-10 days. All orders are sent via an international delivery service that will require a signature upon receipt.
We deliver internationally to most countries.
Customs & duties
All orders delivered outside the UK may be subject to import duties and taxes. These costs are levied once a shipment reaches your country and payment may be necessary to release your order from customs on arrival. International customers will need to take responsibility for any import duties. Rates vary according to country, and we can't advise you on what the charges will be. However, the below table is a guide to the duty threshold per order (believed to be indicative December 2018):
|Country||Duty Threshold (Local Currency)|
|All EU Countries||All VAT and Duties will be included at the checkout|
|USA||All Duties will be included at the checkout|
|Canada||All Duties will be included at the checkout|
|Australia||All Duties will be included at the checkout|
|Rest of World||
Duties will be shown at the checkout,